Privacy Policy

ENC respects and is committed to protecting your privacy. Information submitted to us through our online store or other websites will only be used lawfully by ENC, and will not be disclosed or provided to any other party except with your explicit written consent.

Our online store order form requires the submission of some mandatory information (name, address, email, phone number, payment details), and some voluntary information, for the purpose of placing an online order with us. The online store (and order form) has security measures in place to protect the loss, misuse and alteration of the information as it is submitted and under our control. The online store also uses cookies to enable the functionality of the shopping cart, giving you a unique identification number so that it can track what you have added to your cart.

ENC may use your data to send you material regarding new or existing products and information about our events. All emails sent have an easy ‘unsubscribe’ link to allow you to indicate that you no longer wish to receive such emails. 

We may revise our Privacy Policy from time to time. If we do so, this information will be updated.

Returns Policy

We hope that you will be happy with our resources when you receive them. If not, you may return them to us unused and in good condition within 30 days for a full refund (less the cost of postage and handling). Postage on returns is your responsibility, unless we got your order wrong or they arrived damaged. Please contact us to let us know that you wish to return resources, so that we can know to expect them back and can process your refund without delay on their arrival. This guarantee is in addition to any statutory warranties and common law rights you may have as a consumer.

Copyright Policy

We love to make our resources widely available, should you wish to discuss a bulk purchase price or a partnership arrangement, please contact our office. The resources we offer may not be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of ENC and/or the authors.